Why does it stay on 99%? / It drained fast when I tried it. / It can still fully charge my phone twice and still on 1%.

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Drain the powerbank’s battery as it only has a factory charge. After that, you may recharge the powerbank. This method refreshes the unit’s motherboard. Mofit powerbanks have the trickle charging feature. The delivery of energy slows down from 99%-100% to avoid the powerbank from overcharging.

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It is compatible with this device?

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Powerbank:

All Mofit powerbanks is for Android phones, iPhones, or any device that can be charged using a USB cable.

Cable: Kindly check the kind of port your devices have to know the kind of cable fit for it.

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How long should I charge this powerbank?

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a. 5000mAh powerbanks’ estimated charging time is 3-4 hours.

b. 10000mAh powerbanks’ is 5-6 hours.

c. 20000mAh powerbanks’ is 10-12 hours.

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Is there a warranty for this item (powerbank/cable)?

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a. One-year warranty for factory defects on all Mofit power banks. b. Mofit cables have a 3-month warranty.

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How many phones can be charged with this powerbank?

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Charging count will depend on the battery capacity of devices to be charged.

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How can I check if this is original?

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There is an Anti-Fake code on the packaging. You may check it on this website, click the Anti-Fake checker.

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How to turn off this powerbank?

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Double press the power button or you may just remove your device from charging and the powerbank will automatically turn off.

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The LED screen display keeps going off and only an out icon is showing.

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"IN" icon will be shown when you charge the powerbank itself. When you charge a device, the powerbank will be on standby mode and only an "OUT" icon is shown.

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